0333 006 4465

ZENITH Accident Claims

claim following an accident, call the Claims Team 24/7.

Claiming for a Car Accident ZENITH Insurance or injury? It doesn’t get much easier than this.

0333 006 4465

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As a ZENITH Insurance Customer who has had a non-fault accident, claim now with the following benefits

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    Zenith Insurance Claims in the UK: Your Guide to Hassle-Free Claims Processing

     

    At Zenith Insurance, we understand that accidents can happen when you least expect them. Whether it’s a car accident, workplace incident, or any other unforeseen event, our goal is to make the claims process as smooth and stress-free as possible. If you’re in the UK and need to file a claim, you’ve come to the right place. Here’s everything you need to know about Zenith Insurance claims, including how to contact us using the Zenith accident number and Zenith claims number.

     

     

     

     Why Choose Zenith Insurance for Your Claims?

     

    Zenith Insurance has been a trusted name in the UK insurance industry for years. We pride ourselves on offering comprehensive coverage, exceptional customer service, and a streamlined claims process. When you choose Zenith, you’re choosing a partner who will stand by you every step of the way.

     

     

     

     How to File a Claim with Zenith Insurance

     

    Filing a claim with Zenith Insurance is quick and easy. Follow these simple steps to get started:

     

    1. Contact Us Immediately: As soon as an accident occurs, reach out to us using the Zenith accident number or Zenith claims number. Our team is available 24/7 to assist you.

       

    1. Provide Necessary Details: Be ready to share details about the incident, including the date, time, location, and any other relevant information. If you have a policy number, keep it handy for faster processing.

     

    1. Submit Supporting Documents: Depending on the nature of your claim, you may need to provide supporting documents such as photos, police reports, or witness statements.

     

    1. Track Your Claim: Once your claim is filed, you can easily track its progress online or by contacting our customer service team.

     

     

     

     Zenith Accident Number and Claims Number

     

    For immediate assistance with your claim, use the following contact details:

     

    – Zenith Accident Number: 0344 326 7573

      Use this number to report accidents or emergencies. Our team will guide you through the next steps and ensure you receive the support you need.

     

    – Zenith Claims Number: 0344 326 7573 

      Call this number to file a new claim, check the status of an existing claim, or ask any questions about the claims process.

     

     What to Expect After Filing a Claim

     

    Once your claim is submitted, our dedicated claims team will review it promptly. We aim to process claims efficiently while maintaining the highest standards of fairness and transparency. If additional information is required, we’ll reach out to you directly.

     

     

     

     Tips for a Smooth Claims Process

     

    – Report Accidents Promptly: The sooner you report an accident, the faster we can assist you.

    – Keep Records: Document all details related to the incident, including photos and contact information of any witnesses.

    – Stay in Touch: If you have any questions or need updates, don’t hesitate to call the Zenith claims number 0344 326 7573.

     

     

     

     Why Trust Zenith Insurance?

     

    At Zenith Insurance, we’re committed to providing our customers with peace of mind. Our experienced team is here to support you through every stage of the claims process, ensuring you receive the compensation you deserve. With our Zenith accident number and Zenith claims number, help is just a phone call away.

     

     Contact Zenith Insurance Today

     

    If you need to file a claim or have any questions, don’t hesitate to reach out. Call the Zenith accident number for emergencies or the Zenith claims number for general inquiries. Let Zenith Insurance be your trusted partner in navigating life’s unexpected moments.

     

     

     

    By choosing Zenith Insurance, you’re choosing reliability, efficiency, and exceptional service. Let us take care of the details so you can focus on what matters most.

    ZENITH Accident Number

    When you have a Non-Fault accident, you are free to choose your own recovery company, Repair shop, solicitors, etc. We will streamline the whole process for you. As an ZENITH Accident Number , we will do all the work for you.

    1. Had a Car Accident ZENITH?
      We hope you are not badly injured. Even the smallest injury or trauma should be checked out with your doctor, or A and E. Do not ignore any physical discomfort.
    2. Report accident ZENITH
      Inform the police so you have it on record. You can also Report Accident ZENITH Insurance but sometimes there could be a long wait. Then call us on 0333 006 4465 to get all the help you need, we take over for you.
    3. Give yourself a little time to process and recover.
      You will have enough stress to deal with after a car or motorbike accident even in minor collisions, so take a break and rest for a while. In an event of a Non-Fault accident, If you need Damage Repair ZENITH Insurance  or Courtesy car ZENITH Insurance then you can contact us directly on  0333 006 4465 ZENITH Accident Number.

    If you have been involved in a road traffic accident that is not your fault then please call our ZENITH Accident Number to get your accident claim sorted. We will answer your call with in one minute and our fully trained claims staff will help you with your accident. We will get you ZENITH Accident Recovery, ZENITH Accident Damage Repair, ZENITH Accident Replacement Car and also Compensation for your injuries if you have any.

    Report Accident ZENITH

    Inform the police so you have it on record. You can also Report Accident ZENITH but sometimes there could be a long wait. Then call us on 0333 006 4465 to get all the help you need, we take over for you.

    When you have a Non-Fault accident, you are free to choose your own recovery company, Repair shop, solicitors, etc. We will streamline the whole process for you. As an ZENITH Accident Number , we will do all the work for you.

     

    Contacting Zenith Insurance 

    To report an accident to Zenith Insurance, you can call their accident management emergency number at 0344 848 8080. You can also call their breakdown and recovery number at 0330 134 8768. 

    What to do after an accident

    • Report the accident to your insurance company as soon as possible. 
    • Check your policy details so you know what you might be liable for. 
    • Have your policy number, driver’s details, and details of the incident ready when you call. 

     

    • For customer services, call 0344 326 7573
    • For the claims helpline, call 0344 326 7574
    • For complaints, email complaints@zenith-insurance.co.uk or call 0844 874 0630

     

    About Zenith Insurance

     

    Zenith Insurance has a long heritage providing insurance to UK consumers since 1937. Over the years the way insurance is handled has changed significantly and today our customers have a choice of how to access our products, whether that is through a broker or intermediary, by phone or through leading aggregator websites, such as Compare the Market, Confused, Go Compare and Money Supermarket.

    We are part of the vibrant and dynamic Markerstudy Group of companies which includes various brands offering a variety of complementary products and services such as windscreen repair and replacement.

     

    Can I cancel my Zenith insurance policy?

    You can cancel your policy anytime by calling Zenith’s Customer Services team but be aware that in most cases this will be subject to a cancellation charge.

    You have a 14 day ‘cooling off period’ when buying a policy which means you have two weeks from the start date of the policy to change your mind. If you decide to cancel the policy, provided there have been no claims under the policy a refund will be calculated taking account of:

    • a charge for the period that you had cover
    • an early cancellation charge (which is lower than the normal cancellation charge) 

    Who underwrites Zenith insurance?

    Zenith car insurance policies are arranged and administered by BISL Limited, although Motor Legal Protection is underwritten by RAC Insurance Ltd.

    Can I add other drivers to my Zenith car insurance policy?

    You can have up to three named drivers on your Zenith policy in addition to yourself.

    What types of car insurance can I get with Zenith?

    Zenith car insurance offers just two levels of cover: third party, fire and theft or comprehensive. Each includes several benefits for policyholders:

    Third Party Fire & Theft:

    • Choice of excess to suit your needs
    • Named drivers can earn their own no claims discount
    • Unlimited cover for original manufacturer equipment and up to £500 of cover for other equipment fitted to your car.
    • Up to £100 of cover for personal belongings damaged or stolen from your car.
    • Up to £500 of cover for replacement locks and keys if your car keys are stolen.

    Comprehensive:

    • A Courtesy car after an accident while yours is in for repairs at an approved garage. Plus, all repairs are guaranteed for three years.Up to £500 of cover for replacement locks and keys if your car keys are stolen.
    • Windscreen cover: Repair or replacement of window glass and windscreens 

    A guide to ZENITH accident claims

    If you’re unfortunate to have been involved in a car accident, you need to know how to correctly, fairly and legally resolve the situation with all those involved. Having access to ZENITH Claims Number is important but in the event of a non-fault accident you are free to choose your own repair network and Hire car provider. Understanding how to properly deal with insurance and the emergency services, if they’ve been contacted, can also be crucial to know if you’re ever involved in a car crash.

    This guide gives information on what to do after a car accident, how to pursue accident claims, arrange repairs for an accidentally damaged vehicle, and deal with the police after a car crash.

     

    ZENITH Accident Claims

    If you have been involved in a car accident, our professional Claims team is here to help you. Contact our claims team immediately at on 03330064465 to discuss how we can help you with the following:

    1. Getting your car recovered from the scene of the accident
    2. Getting your car repaired
    3. Vehicle storage in our secured yards
    4. Credit hire car which is a like-for-like replacement vehicle or better
    5. Full claims management for non-fault accidents

    ZENITH Claims Guide

    1. What to do after you have had a road traffic accident?
    2. Roadside Car Recovery ZENITH insurance
    3. Dealing with ZENITH Claims after an accident?
    4. Repairing your vehicle after being hit by a ZENITH Client
    5. What to do if you get injured in a Road accident?
    6. Other FAQ

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    What to do after a ZENITH Road traffic accident?

    1. First of all Stop the car and try to find a safe area nearby
      The law requires you to stop your car and not flee the scene of the accident. Sometimes it can be dangerous to stop immediately because of the road, weather or traffic conditions. If it is unsafe then try to find the nearest safe stopping place. If you are at a motorway then stop at the hard shoulder or if you are on a city or town road then a side street away from lots of traffic can be ideal.
    2. Check if you or any passengers are injured, call an ambulance if required
      If it was a bad car accident, someone might be injured. Check yourself for injuries and then also check on your passengers, if you find anyone with mild to severe injuries it’s always the best practice to call for an ambulance.
    3. Emergency services like Fire brigade, police and ambulance should be called
      Fire Brigade services should be called if your or the Third party’s car is on fire. Sometimes they have to be called upon if someone is trapped inside a vehicle or the vehicles are blocking the road. Ambulance services should be called in case there is injury to the occupants of any cars or pedestrians involved in the accident. The Number for Emergency services are 999 and 112, you can call any of these numbers.
    4. Exchange details with the Third party involved
      By law (section 170 of Road Traffic Act 1988) you need to exchange your details with the Third Party. The details you need to exchange are, your Car Reg, Your Name and Address, your phone number and if known to you then also your insurance details. So that all information is correctly captured you can ask to see the Driving license of the Third Party and take a photo of it to confirm Name and address. Take photos of vehicle damage and try to make videos too as this can help ZENITH Claims and Third-party insurance to identify liability.
    5. Gather information on the incident
      ZENITH and other insurance companies use information you give them and they gather about the accident, to determine who is at fault for the incident. Try to collect all the information you could about the accident. This includes but is not limited to taking photographs, taking vehicle registration numbers, names and contact details of all individuals involved in the accident, taking notes about the location of incident, weather conditions, road conditions, date and time of incident. Try speaking to any witnesses and take their names and numbers. They can later corroborate your story and it is considered as strong evidence to prove fault.
    6. Contact ZENITH Claims Number
      You should contact ZENITH Claims Number and give all the details of the incident. If you are not at fault for the accident you can choose your own repair network and can get your own hire or replacement car. We will arrange all of that for you completely free of cost. We will make sure that your no claim bonus stays unimpacted, you don’t have to pay any excess and your car is repaired from an authorized garage.

    Roadside Car Recovery ZENITH insurance

    If you have fully comprehensive insurance with ZENITH then your insurance company is liable for paying recovery fees.  You can either arrange it yourself by contacting the RAC OR AA or GREENFLAG, or by contacting the POLICE, or a Recovery firm if you know one.

    Irrespective as to what action you take the insurance company will reimburse or pay these fees.

    You are responsible for the recovery  fee for storage from this point up to telling the ZENITH. So, if you leave the car in storage for 3 weeks and then contact your insurer, you are responsible for these charges.
    What we would advise, if you want to use your own repairer, get your car recovered directly to their premises if you can, rather than going to the recovery agent’s yard.
    If you have the space and it is off the road, your own home address may be the best place for the vehicle, you are now in control of the claim process.

    If you are only insured THIRD PARTY FIRE AND THEFT, you are generally responsible for the recovery charges of your vehicle unless it is someone else’s fault or it says differently in your policy.

    BE AWARE! The POLICE have something called “statutory instruments” which they use to arrange the recovery of vehicles through police contractors. These are done at set rates agreed under the above “statutory instruments” and are not cheap.

    If the police move your vehicle, you do need to advise ZENITH, within 48hrs, but it is up to you where it gets moved to!

    Our advice is that if you can arrange your own recovery do so, rather than allow the police to do it.

    Dealing with ZENITH Claims after an accident
    All car accidents should be reported to your insurance company, regardless of how minor or small they might be.

    What accident information is required by ZENITH?
    The information we discussed in step 4 above i.e. Names, addresses, vehicle registrations, any photos, eye witness name and contact numbers, CCTV and dashcam footage. All this will help ZENITH to establish liability. In case if the Third-party Insurance company disputes liability or claims it to be 50-50 then ZENITH will have strong evidence to win the liability in your favour.

    When should you contact ZENITH after an accident?
    While there are no legal requirements to report an accident to your insurer, it may affect your ability to make subsequent claims. You should contact ZENITH to inform them about your car accident immediately or as soon as it is safe and practical to do so.

    How long after a car crash can I make a claim for repair?
    If your car is damaged after an accident and you need to make a claim on your insurance to repair it, you can ultimately choose when you wish to make a claim. For a non-fault accident you can use a third-party insurer to cover the costs of your car repairs so there’s no expense to repairing your car immediately.

    Repairing your vehicle after being hit by ZENITH client

    Having to repair your vehicle after a road accident can be timely, costly, and frustrating but the good thing is our claims team is here. Give us a call if you have had a non fault accident and we will get you a replacement car out within 24 hours and will also get your car repaired through the garage of your choice. You have a few options to repair your car after an accident as discussed below:

    Going through your own insurance for vehicle repairs

    Insurance companies will try to get  you to use their ‘approved repairers’ network. Approved repairers are in partnership with the insurance companies to provide their clients cheap and fast repairs. This is good for the insurance companies as they can get the repairs done for a fraction of the cost but it may not always be in the best interest of the policy holder. Using your own insurance company can mean that you would have to pay excess to use their services. This also means that to get an update on your repair status you need to call the insurance company again and again. The wait times on such calls can be hours. We offer our clients bespoke repair solutions and we answer your call in less than 1 minute.

    Choosing your own repair network

    We strongly recommend that you go with this option and send your vehicle to a repair network of your choice. Legislation introduced in 2010 deemed it unfair that insurance companies could dictate to customers who should repair their car. Since then, insurers are not able to force you to use their approved repairers and must still pay-out if you choose your own repairer.

    Choosing your own repairer gives you a much wider choice of garages and you have much more control over who repairs your vehicle. Approved repairers typically work in the best interests of the insurance company and may be pressured to repair your vehicle quickly and cheaply, using non-original parts that could invalidate your warranty.

    What should you be looking for when choosing a garage for accident repairs?

    1. Fair and transparent pricing
    2. Manufacturer-approved repairer if your car is under warranty
    3. Use OE (original equipment) specification parts
    4. Guaranteed repairs back to pre-accident condition
    5. Valid guarantee offered on all repairs

    Firstly, fair and transparent pricing is important when handling insurance claims. You need to be able to trust that the quoted price provided by the repairer is honored and that there are not additional fees charged or any extra work undertaken that wasn’t agreed upon.

    About Manufacturer-approved Repairers

    If your vehicle is under any form of manufacturer warranty, you are likely to require a manufacturer-approved repair service in order to maintain the validity of the warranty. A ‘manufacturer-approved repairer’ will be a garage that has been approved by a car manufacturer to repair their vehicles to meet factory-standards. This is typically achieved once the manufacturer has reviewed the equipment at the garage, provided training on how to fix their cars, and supplied parts.

    Going through ZENITH for Repairs

    If you’re not at fault for the accident, you will be able to make a non-fault claim as long as your insurer is able to recover the cost from the third-party. In these cases, you will not have to claim on your insurance and your no-claims bonus will be protected.

    What to do if you’re injured in a road accident ZENITH Insurance?

    As a ZENITH customer, If you find yourself injured in a road traffic accident then do not try to move too much from your seat at first. Assess your condition to see if you are able to move your neck, head, back, lift your hands and legs etc. Also look for any bleeding in the body. In case of injury, call the Ambulance and other emergency services as soon as possible. There are incidents where the emergency services have to cut open the vehicle doors to get the injured persons out so if you are in a condition to move then try to move out of the vehicle yourself. Stay in a safe and secure place away from the traffic. You should always try to help yourself before helping others in such situations. IF you are a non fault driver or passenger who has been injured in a Road traffic accident then you are eligible to get compensation for the injury or discomfort.

    We have devised a comprehensive guide about what to do if you are injured and how to claim injury compensation.

    ZENITH Claims Guide – How To Claim Compensation For Injury

    After an accident you can experience Whiplash which is the most common injury type. Whiplash is actually a term used for soft tissue damage that occurs during a vehicle accident or a vehicle accident when hit from behind generally by another car.  The quick acceleration, i.e. going for a low speed or stop position causes the head to jerk forward, and then brutally backward, causing whiplash. We make this guide for making ZENITH Whiplash claim in the UK and it will provide you with all the advice and information you need to approach your own claim from a position of understanding.

    What Are The Symptoms Of Whiplash Injuries?

    Whiplash is an injury to your tendons, muscles, or other soft tissues of your neck. It is caused by a vigorous and sudden movement of the head in one direction, then back again quickly, most generally during a car accident.

    Pain from a whiplash injury starts 6 to 12 hours after the injury. You may feel pain on the day of the accident or injury and find that your pain, swelling and bruising increase over the following days.

    General symptoms of whiplash include:

    1. Difficulty moving your neck
    2. Neck issues: stiffness, pain, tenderness or swelling
    3. Headaches, problem concentrating
    4. Muscle weakness or spasms
    5. Pins and needles, pain or numbness in your hands and arms or shoulders
    6. Vertigo, dizziness, or tinnitus (ringing in your ears)
    7. Blurred vision or difficulties swallowing

    Could I claim for a whiplash injury from ZENITH insurance?

    The moment you think you might have a whiplash injury from a vehicle accident, you should get medical treatment. Bear in mind that whiplash injuries, like cervical strains, don’t forever present themselves immediately after an accident. There are many reasons why the sooner you get treatment, the better.

    First, it may be simple to treat the whiplash. If there is soft tissue damage, not taking the right precautions could worsen the pain. Second, it will be easier to file a claim with an insurance firm later on. The longer you wait to seek medical help for a vehicle accident injury, the more likely an insurance firm will assume that the injuries you are claiming are not as extreme as you say they are.

    What an ZENITH insurance company may not want you to know

    When you are trying to get a vehicle insurance payout for whiplash, there are lots of things you can perform that could help increase the amount of compensation you get. The Financial Conduct Authority (FCA) has said the amount a claimant gets in can be increased:

    1. Always reject the first offer of settlement that the defendant comes out with.
    2. Consult with injury and accident solicitor to represent them in their claim
    3. Makes the correct choice over whether to admit a pre-medical settlement offer from the insurance firm

    If you need some best suggestions about how to increase the level of compensation you are offered, reach out to our claims team today. They can help you to make the best decisions.

    Whiplash claims under Split liability agreements

    The term split liability refers to an agreement in which 2 or more parties share the blame for an accident. These kinds of claims are also referred to as 50/50 claims, reflecting the ratio of the equal accountability that is typically divided between 2 claimants.

    Other general split liability proportions are:

    1. 75/25 split in your favor – you will get 75 percent of the full value of your claim from the other party’s insurance firm as you admitted 25 percent liability
    2. 25/75 split in other party’s favor – as you have accepted that you were mostly liable for the accident, you will only get twenty-five percent of the full value of your claim from the other party’s insurance

    If you accept split liability, you and the other driver would proceed with the process of claims under the agreement that you were both partially to blame.

    Should you take the first settlement offered by ZENITH?

    If you have suffered trauma or injured as a result of your car accident you may be feeling vulnerable.  If you are contacted by ZENITH and offered a settlement for your whiplash claim, you should bear in mind that:

    1. You don’t have to accept any offer from ZENITH. If you do accept the offer it might be very low than the compensation you would have got if you would used a solicitor or gone to court instead
    2. Don’t feel any pressure to make a decision immediately. You have up to 3 years from when the accident happened to make a claim for compensation.
    3. If a ZENITH  offers you payment or asks you to sign something, ensure you know what it is for
    4. If you have been hurt, get a complete medical assessment, to verify any injuries you have got and the likely impact on your life.
    5. You need to understand the injuries’ nature, how serious they are, and whether they will have a long-term impact on your life before you can judge whether any offer is fair.

    If you need to speak to somebody to get some legal suggestions about whether you accept a primary settlement offer or not, our claims team can help.

    Should I take a pre-medical offer from ZENITH?

    Pre-medical offers are proposals to pay compensation before the wounded person has been seen by a medical professional. The objective of a pre-medical offer is to encourage early settlement of the claim. The insurer gets the claim off their books for a fixed amount; the wounded person gets compensation immediately without a medical examination.

    Sounds too good but pre-medical offer could be an expensive mistake.

    You never know how serious a problem is or what the prognosis will be until you have a medical report. You just get one shot at settling a compensation claim and if you accept a pre-medical offer and then find out that your injury does not resolve as immediately as you thought, then you cannot claim compensation a second time.

    A pre-med offer does not take into consideration the complete value of the claim, such as:

    1. The length of recuperation period
    2. The injuries depth
    3. The level of pain and suffering period
    4. And, long-term disabilities

    And another downside of accepting this offer is that:

    1. Travel expenses
    2. Loss of earnings
    3. Care costs
    4. Private medical expenses

    If you choose to reject a pre-medical offer but would still like to seek compensation for your injuries, you should contact a personal injury law firm for legal advice.